Our HVAC Office Assistant will play a crucial role in supporting our team by providing administrative and clerical assistance. This individual will be responsible for handling various administrative and communicative tasks to ensure the smooth functioning of the HVAC division.
Job Responsibilities
Assist in permitting and scheduling inspections
Assist in scheduling incoming calls
Contact our clients to schedule maintenance
Assist in writing contracts
Documentation Management: Maintain and organize HVAC-related documents, including service contracts, equipment manuals, warranty information, and technical specifications.
Data Entry: Accurately input data into systems and databases, including customer information, work orders, service reports, and inventory records.
Customer Support: Assist in handling customer inquiries, scheduling service appointments, and coordinating with technicians to ensure timely service delivery.
Inventory Control: Monitor inventory levels of HVAC parts and supplies, coordinate orders, and maintain inventory records.
Communication: Serve as a liaison between customers, technicians, and other departments to facilitate effective communication and resolution of issues.
General Administrative Tasks: Perform general clerical duties such as filing, scanning, answering phone calls, and managing emails related to the HVAC department.
Job Requirements
Previous experience in an administrative or clerical role is preferred.
Familiarity with HVAC systems, terminology, or industry is a plus.
Strong communication skills, both verbal and written.
Ability to multitask and prioritize tasks effectively.
Proactive and able to work both independently and as part of a team.
We Repair HVAC Equipment By All Major Brands
Please have the details ready with the year make and model. Not all models will have replacement parts. Please call (407) 282-6885 to confirm.
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